Filing A Claim
As your agent, consider us your claims concierge. We can advise you as to your best course of action, and advocate on your behalf with your insurance carrier. And even though our office is only open during regular business hours, we offer additional 24/7 claims options if you’d prefer to get the ball rolling sooner.
Your Three Options
Give us a call or send us an email
Call or email during normal business hours and speak with your representative or one of our claims specialists. We will promptly respond to calls outside of normal business hours promptly the next business day.
Contact your carrier directly
For immediate assistance with a claim 24 hours a day, seven days a week, you can contact your carrier directly. See your policy for their phone number, or click below for a directory of carrier contact information.
Login to your client portal
If you already have a client portal login setup, submitting a claim will be easier than ever, as it’s a function built right into your account. Once we’ve received your claim information through the portal, we’ll reach out to you during normal business hours to complete the submission process.
Mon-Fri: 8:30am-4:30pm CST
Sat-Sun: Closed
606 South Mendenhall
Memphis, TN 38117
Phone:
(901) 529-2900
Toll Free:
(866) 600-2655
Fax: (901) 529-2916